Business Analyst in Nordic Claims
Are you enthusiastic about defining and translating the "why" into the "what" and "how"? Can you think strategically with the customer and the claims handler in focus? Do you enjoy turning business needs into actionable solutions? Join us at Tryg and help shape the future IT setup of the leading Nordic insurance company.
About the role | Business Analyst
Join our Nordic Claims Hub as a Business Analyst and be at the forefront of designing, developing, and maintaining robust, efficient, and customer-centric claim systems! As a Business Analyst, you will collaborate closely with our team and stakeholders to identify, analyze, and structure requirements. We work across the Nordics, and you will collaborate with colleagues in Denmark, Sweden, and Norway.
In your role, you will:
- Work closely with the Product Owner, team, and stakeholders to break down business needs into actionable features and user stories.
- Document workflows and customer requirements to identify and structure business opportunities effectively.
- Support all phases of the Guidewire Claims system from early refinement to post-production follow-up.
- Analyze data to offer insights that inform strategic decisions and enhance customer satisfaction.
- Maintain clear documentation of requirements and acceptance criteria to empower the development team and ensure alignment with business objectives
About you | Process-minded and curious
To succeed in this role, you should have a solid background as a Business Analyst. Experience with Guidewire systems or insurance is an advantage, but we offer comprehensive training and certification pathways for candidates eager to learn. Proficiency in a Scandinavian language is beneficial.
We are looking for someone who:
- Demonstrates an analytical and proactive approach to tasks, focusing on process improvement and efficiency.
- Is familiar with working in agile environments and enjoys close collaboration with diverse teams.
- Exhibits curiosity to understand the underlying reasons behind existing processes and seeks opportunities for enhancement.
- Sets and upholds high benchmarks for both the quantity and quality of work delivered.
- Effectively bridges development, operations, security, and business needs, fostering cohesive collaboration across the organization.
About us | Business Technology
You will be part of a Nordic HUB that handles the development and enhancement of various insurance solutions on the cloud-based software platform, Guidewire. End-to-end solutions are delivered in relation to the user journey for claims handling. We value innovation, collaboration, and a customer-centric approach in everything we do. In this role, you will work closely with an engaged and agile development team, Top Gear, which is responsible for the Car & Boat products.
We’re serious about a healthy work-life balance, and we’re serious about having fun. It’s nice working at Tryg. Nice, because what we do matters to others. And nice because it reflects positively on the atmosphere and the way we work at Tryg.
We look forward to hearing from you!
Send your application as soon as possible, but no later than May 1, 2025, as we’ll be conducting interviews continuously.
If you have any questions regarding the role, you are welcome to contact department leader Camilla Elise B. Hermansen at +45 41 86 24 69 or camilla.hermansen@tryg.dk.