Do you thrive in ensuring that IT services and solutions align with business objectives, are efficiently delivered, and deliver measurable value across the organization? Then you might be our next IT Sourcing Partner – a central role in Tryg IT organization with focus on outcome value.
About the role | IT Sourcing Partner in Vendor Relationship Management
Vendor Relationship Management is a Nordic department that centers around collaboration across vendors, Tryg’s IT departments and Tryg’s different business areas with an outcome-based focus on service deliveries.
The IT Sourcing Partner will take an active role in Tryg’s organization to ensure efficient vendor collaboration and improved support of business requirements and delivery models. Focusing on delivery of optimized service quality to the business who supports Tryg’s customers including alignment of the perception of these.
Your key responsibilities:
- Strategic Partnership & Alignment – Serve as the primary liaison between business and IT, ensuring technology initiatives align with business goals
- Service Integration & Management – Oversee the integration and performance of multiple IT Service Providers (internal & external)
- Demand Management – Capture IT demands towards Trygs service providers and align service delivery with organizational priorities
- Performance & Continuous Improvement – Define and track metrics for service performance, customer satisfaction and value realization, securing adherence to KPIs and XLAs
- Relationship Management – Build and maintain strong relationships with business leaders, IT stakeholders and vendors.
- Governance – Oversee vendor performance and contractual compliance while focusing on business value outcome end2end thereby breaking down silo-deliveries
Location: Bergen, Norway or Ballerup, Denmark. The role involves Nordic collaboration, including occasional travel to other offices.
About you | Structured, Collaborative and Outcome-Oriented
You are proactive, detail-oriented, and thrive in environments where structure and clarity are key to success. A person who’ll work closely together with many different roles in and outside Tryg, hence communication and stakeholder management are key to being successful in the role. Supporting the current and future customer requirements and cross delivery models by working closely with business are some of the areas you strive in and aim to succeed.
To be successful in the role, you bring:
- 5+ years of experience in Vendor Management, Service Delivery or Service Integrator roles
- In-depth knowledge of service deliveries and vendor management
- Strong understanding of contractual deliveries, governance and reporting structures
- Experience working with performance metrics definition to measure value with multiple stakeholders and cross-functional teams in mind
- Excellent communication and stakeholder management skills
- Fluency in a Scandinavian language as well as English
As you will be acting across organizational boundaries, we see it as important that you are able to remain calm and motivated despite potential challenges arise and things don’t succeed at first. Being able to convey your messages clearly and comprehensibly is one of your key strengths and desire to create simple solutions and processes is part of your DNA.
About us | A Nordic leader in insurance
Tryg is one of the leading insurance companies in the Nordics, with high ambitions in financial governance, digitalization, and strategic development. We are on a journey to build a more transparent, agile, and future-ready organization – you will be part of making that happen.
Application | Join us in shaping the future
Ready to make a difference? Please send your application as soon as possible, but no later than December 23, 2025. Applications will be considered on an ongoing basis.
For questions about the role, contact Mie Andersen, Head of Vendor Relationship Management, at mie.andersen@tryg.dk. Please note that we do not accept applications via email.
Final candidates will undergo a background check.