Are you passionate about driving excellence in quality practices and embedding a culture of continuous improvement? Can you see the bigger picture while understanding how the parts influence the whole?
About the Role | Quality Specialist in the Center of Excellence
As a Quality Specialist within the IT Quality space, you will join our Nordic team in Governance, Risk & Control. This role offers you the opportunity to shape and elevate Tryg’s approach to quality assurance, governance, and process maturity together with your colleague. You will lead initiatives that strengthen our quality framework, support strategic projects from a quality perspective, and ensure alignment with regulatory and internal standards including Tryg’s IT Security Control Framework.
Your work will help ensure transparency, accountability, and a strong quality culture across the organization.
Key responsibilities include:
- Lead and coordinate management reporting related to quality metrics and process maturity.
- Develop and maintain quality governance frameworks, policies, and standards.
- Facilitate process reviews and assessments to identify improvement opportunities.
- Support strategic initiatives by embedding quality assurance practices.
- Drive continuous improvement activities across IT teams.
- Collaborate with internal audit, compliance, and risk teams to ensure alignment.
- Maintain and track yearly quality plans and KPIs.
Since our IT- organization is in a dynamic phase, the role will be refined over time depending on what the organization needs. You will have an opportunity to shape the role. This also means that you are comfortable with being in a large, fast-moving organization where we may not have all the answers from the get-go, but we make sure to find them together.
About You | Structured, Collaborative, and Improvement-Oriented
To thrive in this role, you have a higher education in IT, engineering, or business administration. Experience in quality assurance, process improvement, or governance is highly valued, but we also welcome candidates with a strong interest in developing these competencies through training and certification.
You should bring strong skills in one or more of the following areas:
- Experience with or knowledge of working in an agile environment
- Familiarity with process improvement methodologies (e.g., Lean, Six Sigma).
- Knowledge of IT frameworks such as CIS18, ISO standards or similar.
- Proficiency in PowerPoint and experience with Confluence and Jira is an advantage.
- Experience with or a strong interest in training others and provide support to colleagues on all levels.
- Experience with management reporting and KPI tracking.
- Understanding the importance of stakeholder communication and cross-functional coordination.
- Ability to work independently as well as collaborating with your colleagues
You thrive in an environment where our differences make us stronger and you understand the requirements of working in a regulated business.
We support teams in Denmark, Norway and Sweden and have colleagues from India. This means that you can communicate in Scandinavian and English on a daily basis in order to succeed in this role.
About Us | Governance, Risk and Control – A part of Group IT Security
Group IT is a Nordic department consisting of three teams working closely together to drive excellence in Security, Risk, and Governance. You will be part of the Governance, Risk & Control team which plays a critical role in defining and maintaining quality standards, supporting process maturity, and enabling continuous improvement across Tryg’s IT Department on strategic IT applications. We work collaboratively to ensure that our IT services meet the highest standards of reliability, efficiency, and compliance.
Curious?
If you have any questions regarding the role, you are welcome to contact Head of Governance, Risk & Control, Nikolaj Theil Rosenkilde at Nikolaj.Rosenkilde@tryg.dk. We encourage you to apply as soon as possible, and no later than 29th of October, as we will be conducting interviews on an ongoing basis.
Fackliga representanter
Akademikerföreningen: Lena Darin, +46 70 168 28 44
Forena: Elias Bakk, +46 707 30 68 54
Diversitet & inklusion skaber et stærkere Tryg
Vi mener, at mangfoldighed i tankegang er afgørende for vores fremtidige succes, og vi ønsker at afspejle det samfund, vi er en del af. Derfor arbejder vi målrettet på at sikre en mangfoldig og inkluderende arbejdsplads, hvor du føler dig respekteret, kan være dig selv og har lige muligheder for at udvikle dig og gøre karriere.
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