Project Manager for Customer Communication Management
Are you enthusiastic about technology transformation and business change? And would you like to be part of a journey aiming at placing Tryg as the top insurance company in the Nordics?
About the role | Project Manager for Customer Communication Management
We are looking for an experienced and passionate Project Manager to join our NextTech Program and help drive initiatives mainly within the Customer Communication Domain in collaboration with our NextTech Leadership Team and business stakeholders. The NextTech program is a part of our Nordic transformation strategy where we handle focus on future ready, simple and scalable Nordic solutions. The program involves stakeholders from our entire organization, as our IT landscape affects all our colleagues and departments. You will join our Large Transformations team, which works with strategic projects across many insurance business areas.
As a Project Manager your responsibilities will be to analyze options and drive implementation and migration activities in close cooperation with the Building Block lead, our business partners and IT stakeholders, ensuring that the initiatives deliver the business value, at speed. Therefore, stakeholder management and collaboration are key as well as facilitating the change needed.
We are working across multiple countries and with several external partners, hence, we are looking for a candidate with experience in relation to driving project deliverables across diverse, multicultural teams with several stakeholders.
About you | Strong project management skills
We are open to diverse backgrounds, but we expect that you bring in-depth knowledge of setting up and driving large projects and have experience across Waterfall planning and execution and also Lean and Agile Methods. Business understanding within the Insurance sector, customer communication management and project management experience from legacy replacements will be seen as key advantages.
We believe it is important that you:
- Have strong stakeholder management and change management skills
- Are a great facilitator and a strong communicator across all levels in the organization both oral and written.
- Are analytical - able to understand and analyse the situation and complexity, and find options and present preferred solutions
- Have experience in driving big and complex projects, preferably in a large organization or corporation.
- Can navigate and work on all levels of the organization with an agile mind-set
- Experienced and focused on deliveries and targets. “Keep it simple” with a strong focus on creating value
- You are fluent in one of the Scandinavian languages and English
- Preferred Certifications: PMI PMP, IPMA A / B or equivalent
Tryg has teams in several countries, so a natural curiosity and understanding for cultural differences are expected to succeed in the role.
About us | Business IT and Digitalization
As an IT professional working at Tryg, every day is your chance to make an impact and help shape the future IT setup of a leading Nordic insurance company. We’re looking to take every aspect of our IT setup and solutions to the next level, so all your ideas, ambition, input and experience are welcome and valuable. From workflows to best practices in development and choosing new emerging technologies.
Curious?
Send your application as soon as possible and no later than the 24th March 2025, as we will be conducting interviews continuously. If you have any questions regarding the role, you are welcome to contact Jan Mayland Madsen, jan.madsen@tryg.dk / +45 40 99 40 13.
Diversitet & inklusion skaber et stærkere Tryg
Vi mener, at mangfoldighed i tankegang er afgørende for vores fremtidige succes, og vi ønsker at afspejle det samfund, vi er en del af. Derfor arbejder vi målrettet på at sikre en mangfoldig og inkluderende arbejdsplads, hvor du føler dig respekteret, kan være dig selv og har lige muligheder for at udvikle dig og gøre karriere.
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